Superior Plus Propane Reduces Data Collection and Reporting Time from 5 Days to 2 Hours

Background

Superior Plus Propane, a leading residential propane delivery company, recognized the need to embrace decisions based on data analysis to enhance its operations and stay competitive. Facing challenges in traditional data collection and reporting methods, the company embarked on a transformative journey to streamline its processes and empower its managers with actionable insights.

In a sector characterized by hands-on procedures, Superior Plus Propane grappled with labor-intensive data gathering and documentation. Roughly 200 managers were tasked with manually entering data into spreadsheets, sending them to different sites, and then awaiting the return of the filled-out surveys. This extensive method could take as long as five days to finalize.

Key Challenges

• Prolonged data acquisition.
• Difficulty drawing meaningful conclusions from data.
• Lack of clarity due to manual, spreadsheet-based processes.
• Long process for assembling data and producing reports — up to five days.

Superior Plus Propane’s Transformative Journey for Fueling Data-Driven Decision Making

Acterys integrated seamlessly with the company’s existing Power BI processes, simplifying the transition from manual spreadsheets to automatic data consolidation for greater efficiency. Within just one month, Superior Plus Propane was fully immersed in the Acterys experience, thanks to in-depth training that enabled a smooth implementation with minimal ongoing upkeep. The company gained access to a systematic method for data analysis, consistent training and dedicated support.

Results

Using Acterys, Superior Plus Propane transformed a five-day manual process into a mere two-hour task. Managers can now effortlessly transfer data to the company’s database for reporting, resulting in substantial time and effort savings. This enhanced and expedited data gathering and reporting, while automation allowed for greater efficiency

Enhanced Decision-Making​

Acterys equipped managers with extensive data capabilities, allowing them to view and interpret data effectively. The write-back feature lets them modify data directly within Power BI, offering instant insights into their processes. 

User Feedback and Future Plans ​

The deployment of Acterys within the reporting framework of Superior Plus Propane garnered positive reactions from management. They deemed it indispensable for gaining insights into business processes and sales. The company is poised to amplify its use of Acterys, evolving it into a versatile instrument for financial planning and scheduling. This progression will encompass managing the count of company vehicles in operation and balancing the workload during peak periods. 

Superior Plus Propane has redefined industry standards by integrating Acterys into its operational framework. This transformative decision has streamlined reporting and decision-making capabilities and resulted in significant savings and enhanced efficiency. As the company sets its sights on leveraging Acterys for future financial planning and budgeting, it’s clear that Superior Plus Propane is on a trajectory for sustained growth and leadership in the propane sector. Through Acterys, the company stands as a testament to the power of data-driven strategies in modern business.